Glossary
Cost to income ratio
M5.01Also called cost-income ratio, efficiency ratio.
Operating expenses divided by operating income, meaning net interest income plus fees. It measures how efficiently a bank converts revenue into profit.
A bank spending ₹1,080 crore to generate ₹2,400 crore of operating income runs at 45%.
Below 45% is efficient for an Indian bank and above 55% is a problem. Branch networks, technology spending and staff costs are the drivers, and a bank investing heavily in distribution will run a worse ratio for several years before the branches mature.
Distinguish investment from inefficiency by looking at what the spending bought.